High-Speed Fiber Optic Network

If you received our letter in the mail about our High-Speed Fiber Optic Network, your location is in our route.

What does this mean for you?

This means faster and more reliable connections, with the best customer service for your home, cabin, or business.  Choose between $68/mo for 100Mbps, $88/mo for 250Mbps, $108/mo for 500Mbps and $128/mo for 1Gig.  With these consistent speeds you will also enjoy unlimited data and an unchanging monthly price. (Seasonal options available, call our office for more information).

A $50 Deposit is required.  The $50 deposit will be applied to your first month of service if Internet has been installed within 90 days of service being available for installation.

FAQs

What is an Internet Application?

Signing the internet application is a contractual agreement stating that you will be purchasing Internet service from Starwire Technologies.  It also grants Starwire permission to install a fiber optic cable through your property connecting your home, cabin, or business to our mainline.

This document is to indicate to our team where you have buried obstacles on your property.  Any private obstacles will need to be marked and exposed, if necessary, by the homeowner.

Building a fiber network is a multi-step process. During construction, the fiber crew will work on installing mainline fiber, handholes, marking posts, and drops.  As the weather cooperates,  our crews will be out working to get this project completed as soon as possible.  Once the snow is too deep, the ground is frozen, or once all the mainline is in and all drops are installed, our crew will turn its focus to Splicing the fiber together.  When the splicing is complete, we can proceed to install the internet into your location.

  1. Submit a completed Internet Application and $50 deposit fee.  This application is a contractual agreement stating that you will be purchasing Internet service from Starwire Technologies.  It also grants Starwire permission to install a fiber optic cable through your property connecting your home, cabin, or business to our mainline.
  2. Starwire will mark the proposed route for the drop to your location from our mainline with white flags. You will need to fill out an Underground Release Form. This document is used to indicate to our team where you may have buried obstacles on your property.  Any private lines are to be marked by the homeowner.   We will then call Diggers Hotline to mark the public utilities.
  3. Once the snow is too deep, the ground is frozen, or once all the mainline is in and all drops are installed, our crew will turn its focus to Splicing the fiber together.   When the splicing is complete, we can proceed to install the internet into your location.
  4. One of our Team Members will reach out to set up an installation date with you for our tech to come out to install internet service into your location.

The Drop is a small fiber-optic cable that links your location to our fiber mainline. The drop gets installed after the mainline is installed.  A member of the Fiber crew will place white flags in the proposed fiber route according to your received Drop Agreement.   At that time they will leave an Underground Release form, use this document to indicate to our team where you have buried obstacles on your property.  Any private obstacles will need to be marked and exposed, if necessary, by the homeowner. We will then run a small fiber optic cable (drop), from the nearest handhole, through your property, and install it into a fiber enclosure on the side of your building.

Starwire will install our mainline fiber optic cable, handholes, and marking posts in the legal road right-of-way.  During the construction, we will make our best efforts to return disturbed areas to their original state.  Our crew is small but mighty.  Their work is often dependent on weather, ground conditions, and other unforeseen earthly tricks, but rest assured, we’ll be back for restoration to take place.

We install the internet by running an Ethernet cable from the outside fiber enclosure into your location.  We then plug that Ethernet cable into a small power supply, from the power supply, an additional Ethernet cable is plugged into your network or wireless router.  Once this is finished you are ready to enjoy your new fast, reliable internet service!

There are many small strands of fiberglass in our mainline and each fiber needs to be fused together in order for the Internet service to become "live".

That's okay, if you choose not to sign up with Internet service with us now, just give us a call when you are ready.  We will get you on the schedule to build the drop to you at that time. This may cause delays in getting service to your location depending on ground conditions and weather, aka Winter.

How it Works

A graphical breakdown of the steps to getting fiber to your house.
Step 1

The first step in getting your location connected to our fiber optic network is to complete and submit an Internet Application. By submitting this application, you are granting Starwire permission to install fiber optic cable through your property connecting your home, cabin, or business to our mainline and purchasing service from us when it becomes available.

Step 2

As we get closer to your location, the next step is for Starwire to properly flag the route from our mainline to your location.  You will then fill out an Underground Release form, this document is used to indicate to our team where you may have buried obstacles on your property.  Any private lines are to be marked by the homeowner.   We will then call Diggers Hotline to mark the public utilities.

Step 3

After the drop and splicing is completed, the fiber optic cable is now "live".  One of our Team members will reach out to schedule an installation date.

Step 4

We thank you for your patience and support as we work to build this network to you and your neighbors, and we look forward to working with you.  Please call 877-679-4242 or message us with any questions.

Internet Application

Grant Starwire permission to install fiber optic cable through your property.

Underground Release

Indicate to our team where you may have buried obstacles on your property.

Contact Us

Have questions? No worries! Shoot us an email or give us a call and we’ll get back to you as soon as possible.

Mail

PO Box 428, Siren, WI 54872
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